Support

InnerSmith Support

We're here to help with the InnerSmith app.

Contact us

Email [email protected] and tell us what happened, which device you're using, and the email address you sign in with. We reply by email.

If you are in crisis

InnerSmith is not an emergency or crisis service. If you're thinking about harming yourself or someone else, or you're in danger, call 911 or go to your nearest emergency room. In the United States you can call or text 988, the 988 Suicide & Crisis Lifeline, at any time. Crisis resources are also in the app, under Settings, and work without an internet connection.

Membership and the free trial

  • Plans. InnerSmith Monthly is US$19.99 a month and InnerSmith Yearly is US$99.99 a year. New subscribers get a 7-day free trial. Your plan renews automatically until you cancel.
  • Cancel. On iPhone, open Settings › your name › Subscriptions, choose InnerSmith and tap Cancel. Cancel at least 24 hours before the trial or current period ends to avoid the next charge. Deleting the app or your account does not cancel your subscription.
  • Restore. On a new device, sign in and tap Restore Purchases on the membership screen or in Settings.
  • Refunds. Apple handles payments and refunds for purchases made in the App Store. Request a refund at reportaproblem.apple.com.

Your account

  • Sign in. Use Sign in with Apple, Google or your email address. With email, we send you a one-time code.
  • Delete your account. In the app, go to Settings › Account › Delete Account. We delete your information within 30 days, as our Privacy Policy explains.
  • Your privacy choices. Manage consent for wellbeing information in Settings › Privacy.

Policies

InnerSmith, Inc. · 2810 N Church St, Wilmington, DE 19802 · [email protected]